Learn more About our Guardian Angels
Insurance
February 21, 2022By First For Women
As a 1st for Women customer, you’re probably familiar with our Guardian Angel on Call benefit, if not let us refresh your memory. Our Guardian Angel on Call benefit gives you 24/7 road assistance through the 1st for Women App. With mobile crash detection, we’ll automatically send emergency help if you’re in a severe accident. You can also order a trackable and reliable tow truck to come to your location, a Guardian Angel to wait with you and keep you safe, and a lift to where you need to go.
All these benefits happen with the great help of the men behind the wheels of our iconic pink cars that arrive at the scene to help you. Please meet two of our Guardian Angels:
Meet Timmy
Tell us a bit about yourself?
My name is Timmy Maleka, I am 41 years old, and I live in Alexander.
When did you join the team?
I joined GA in 2009.
How would your friends or family describe you?
- Problem solver
- Loyal
- A reliable person
What do you enjoy most about being a Guardian Angel?
I enjoy helping people.
What does being a Guardian Angel mean to you?
GA to me means I have an opportunity to do what I love and that is helping people and making them feel safe.
What motivates you about your role as a Guardian Angel – even on your bad days?
What motivates me is when someone says to me 'thank you'. And seeing someone relax and smile after assisting them.
What Guardian Angel experience stands out for you?
Being part of the GBV activists’ group, I got to escort them for 29 kilometres.
What would you say is the most challenging thing about being a Guardian Angel?
Struggling to locate a client.
What is your philosophy or motto as a Guardian Angel?
Be helpful and make clients feel safe.
In your opinion, what do you think sets the Guardian Angel on Call offering apart from other roadside services?
Our client’s security comes first.
What advice would you give female motorists?
Stop where it is safe especially when you feel your car will give you a problem, and always keep your phone battery fully charged.
Tell us a bit about yourself?
My name is Geofrey Maimela and I am 39 years old.
When did you join the team?
I have been a GAOC driver since 2019 August.
How would your friends or family describe you?
- Loving
- Trustworthy
- Respectful
What do you enjoy most about being a Guardian Angel?
What I enjoy the most is when I see clients happy about the service, I gave them.
What does being a Guardian Angel mean to you?
For me it means a lot, I get to protect someone from possibly being in danger.
What motivates you about your role as a Guardian Angel – even on your bad days?
I am motivated by the fact that, when I leave work at the end of a shift, I've helped make a difference in the lives of my clients, seeing the smiles on their faces motivates me a lot.
What Guardian Angel experience stands out for you?
I get to work with different people from different countries, cultures, and languages.
What would you say is the most challenging thing about being a Guardian Angel?
The most challenging thing is when you’re despatched to help a client, but they’ve given the wrong address and by the time you reach them they are frustrated.
What is your philosophy or motto as a Guardian Angel?
Every day is a second chance.
In your opinion, what do you think sets the Guardian Angel on Call offering apart from other roadside services?
We really take care of our clients; we give them a lift to where they need to go if their vehicle was towed. We also give them security while waiting for a tow truck.
What advice would you give female motorists?
- Don’t stop for just anyone.
- Keep your valuables out of sight.
- Keep your car well maintained.
