What is Funeral Cover Insurance?

We know that you think about the future and worry about what would happen to your family if you’re no longer around. With our Funeral cover in place, you won’t have sleepless nights because this cover gives the insured person cover for death as a result of accidental or natural causes. Repatriation services are also included in this cover.

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Who is covered?

This cover will be available for individuals between the ages of 18 and 65. The following type of cover can be taken out:

  • Individual cover – this covers the main member only.
  • Family cover – this covers the main member and spouse plus one to five dependents up to the age of 21 (or up to 25 if they are registered full-time students).
  • Extension of cover for individual family members is also available at an additional premium payable.
What is covered?

Natural and Accidental Death benefit

 

  • Death as a result of HIV/Aids-related illness is covered.
  • Claims will be settled in less than two working days if all documentation is received.

Repatriation Services benefit

 

  • In the event of the insured’s death, the next of kin may decide on the place of burial and the funeral home.
  • The mortal remains will then be sent to a branch of the chosen funeral home, closest to the cemetery.
  • This service is only offered if both the death and burial occur within the borders of South Africa.
Pricing

Individual Cover –

Benefit Cover Options

Policy holder
(If additional member e.g. Domestic worker, parents etc. is added the individual cover band must be selected)

Premium:

From only R37pm

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Disclosing of your age
The age of the assured life is considered to be material to the acceptance of this policy. Please note that any incorrect or incomplete information relating to the insured may result in the non-payment of a claim.
What are the waiting periods?
This period is a time in which no insurance cover is provided and monthly premiums are payable.
The following waiting periods apply:
  • Natural death on the funeral plan is six months and six paid premiums.
  • Death from accidental causes is covered from the time we receive your first premium.
  • If you have had existing cover which is active within 31 days of taking up this policy, only the remaining waiting period on your existing cover will apply. Should there be no remaining waiting period left on your existing cover, then no additional waiting period will be applied to this policy. Waiting periods will only be adjusted if you have cancelled or you are going to cancel your existing cover.
  • For your reduced waiting period to be deemed valid on this policy in the case of a claim, we need you to submit a copy of your most recent policy schedule from your previous insurer for assessment and confirmation. This will be stored against your policy record.

Refer to Terms and Conditions for a full list of exclusions.

Frequently Asked Questions
What is excluded from my cover?

Cover will not be granted, and benefits will not be payable in the event of death of the assured life resulting directly or indirectly from or which is attributable to, suicide or attempted suicide during the first 12 months from the commencement date, notwithstanding such suicide or attempted suicide being the result of insanity (temporary or permanent), mental illness, the influence of drugs or intoxication of the assured life.

Do I qualify for cover?

If you are between the ages of 18 and 65 years, you qualify for Funeral Cover.

How do I claim?

To claim on the Funeral Cover policy, contact our call centre on 0860 10 95 71 from Monday to Friday, between 08:00 and 17:00 and on Saturday between 8:00 and 13:00, and one of our helpful consultants will assist you.

What documentation must be submitted when I claim?
  • Certified copies of the identity documents of the life assured and nominated beneficiary.
  • Proof of identity of the assured life and the nominated beneficiary.
  • The policy schedule.
  • A fully completed DHA 1663 form (notification of death form).
  • An official police report if the death of the assured life was due to unnatural causes.
  • Proof of banking details of the beneficiary and one month’s bank statement.
  • If no beneficiaries exist, then a letter of executorship from the high court is required.
  • Any other documentary proof that may be required by the insurer.

 

Please note: all claims must be submitted within six months of the death of the assured life.

Is there a 24-hour service for repatriation?

Yes, there is an after-hours serviceoffered when the claim contact number is used.

To download your Funeral Cover terms and conditions, Click here

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